Supporting You All The Way

Dear Members,

In order to bring some peace & stability to RBCG Bank, we understand there is much to be done…

That being said in order to help us better serve you and to better deal with your issues, please use the below form

Please Note!!!

Queries WILL be dealt with & processed in the order in which they arrive to “Support”. There is NO queue jumping here & rest assured you will get an individual, professional & personal response from our Head Of Support – Helen Coleman.

Going forward temporarily, while we stream line our backend please ensure the form is filled out 100% correctly. Any fields which have not been clearly filled in will NOT receive a reply. So if you do NOT hear from support within 24 hrs it means you have done something wrong.

If you ONLY have 1 issue that needs to be fixed, DO NOT select multiple entries from the list as it will only waste Admin’s time.

We thank our members for the continued support!

The RBCG support forms have now been selected into categories due to members still wasting valuable administration time. If you have a support issue, you can open a live chat or select a category from the menu.